Shakespeare Engineering Group - Quality Policy

Shakespeare Engineering Group companies are committed to the overall aim of achieving customer satisfaction by supplying high quality machined components and assemblies at least cost.

 

The company addresses this aim by pursuing the following objectives:

• To understand and satisfy our customers’ requirements through communication and skill to achieve the ultimate aim of zero defects.
• To continually improve the process wherever possible, and develop the expertise and skill of our employees via training.
  
• To work with suppliers who are able to consistently satisfy our requirements.

The principal means of achieving these objectives is though a quality management system, specified in the Quality Manual and The Procedures Manual, which has been designed to satisfy the requirements of BS EN 1S0 9001.

Quality is the responsibility of every employee, observance of the requirements of the quality management system is mandatory on all levels.

 

For further information please read our ISO 9001:2008 Certificate of Registration