The Shakespeare Engineering Group are committed to the overall aim of achieving customer satisfaction by supplying high quality machined components and assemblies at least cost.
The company addresses this aim by pursuing the following objectives:
To understand and satisfy our customers’ requirements through communication and skill to achieve the ultimate aim of zero defects.
To continually improve the process wherever possible, and develop the expertise and skill of our employees via training.
To work with suppliers who are able to consistently satisfy our requirements.
The principal means of achieving these objectives is through a quality management system, specified in the Quality Manual and The Procedures Manual, which has been designed to satisfy the requirements of IS0 9001.
Quality is the responsibility of every employee, observance of the requirements of the quality management system is mandatory on all levels.
For further information please read our ISO 9001 Certificate.
We are committed to creating a better environment through the strategic planning of our business and by continually reviewing our activities, and services.
Our companies processes are not known to cause severe pollution problems, however all our group companies committed to:
Continuous improvement of our environmental performance throughout the organisation and it’s activities by means of an environmental management system, ISO14001, which is communicated, implemented and maintained at all levels of the organisation implements via BS8555 STEMS.
Seek to utilise technologies, which minimise energy and materials consumption in our processes. The prevention of pollution by the control of processes, which may have an effect on the environment. Encourage our employees to recognise their responsibilities regarding the protection of the environment.
Comply with relevant environment legislation and regulations and with other requirements to which the company subscribes.
Working in line with this policy will enable Shakespeare Engineering Group and it’s employees, customers and sub-contractors to make a meaningful contribution to the quality of the environment.